Key questions

Winter holidays at the best ski resort Obertauern

How do we get to and from the hotel?
When you arrive at our hotel car park or our parking garage, just make a quick phone call to +43 6456 7225 and we will pick you up with our Ski-Doo or snowmobile and take you to our hotel. Please note that there are no other means of transport that are officially permitted.


When can I arrive at the hotel?
The hotel is open to receive you from 7:00 a.m. until 11:30 a.m. and 2:00 p.m. until 8:00 p.m. Also at other times with prior notice.


How far is it to the centre of the town or to the hotel car park?
A winter hiking trail leads from the hotel into the town centre (about 1.5 km, or 20 minutes) or to Haus Barbara’s hotel car park (about 1km, or 15min).


Which sporting goods shop and ski school do you recommend?
We recommend the Sportgeschäft Circle (Telephone +43 6456 7510) and the Koch Ski School  (Telephone +43 6456 7228 5) – right before bridge 3 next to Haus Koch.


Where can we get ski passes?
The passes are available at the Tal station of the Sonnenkopfbahn or the Zehnerkarbahn. Ski passes are not available at the hotel.


When will hotel rooms be available to us?
You can check in after 3:00 p.m. and check out by 10:00 a.m. For earlier arrivals or later departures, you can leave your luggage at the hotel temporarily.


Is there a limit on baggage?
There is no limit, but we recommend that you pack everything in sealed bags or suitcases.


How can we pay for our holiday?
Cash, Maestro, VISA or MASTERCARD